PDG Aviation Services is one of the leading onshore helicopter operators in the UK and Ireland. We offer the opportunity to work in a dynamic aviation environment, providing exposure to a diverse range of aviation services and operations.
At PDG, we pride ourselves on our strong team and safety culture, commitment to excellence, and consistently high standards. We are passionate about creating an environment where motivated individuals can develop their skills and build a rewarding long-term career within the aviation industry.
We are looking to expand our Sales Department and are seeking a Sales Aviation Specialist to join our team at our Head Office in Inverness.
This is an exciting opportunity for a driven and customer-focused professional to play a key role in supporting our commercial activities, building client relationships, and contributing to the continued success of the business.
This role is a permanent full-time role, based on a 35-hour contract. The working hours are Monday – Friday, 09:00 – 17:00 however, these hours are subject to vary to meet operational requirements which may include occasional weekend work for attending different events and networking activities.
Key Responsibilities:
- Manage customer enquiries including the assessment and development of solutions, preparation of quotation and responding to availability requests.
- Develop, maintain, and manage relationships with customers and prospects including the ownership and update of Key Account plans, meetings, visits etc.
- Evaluate suitable aircraft types and capacities to provide customers with optimal solutions.
- Coordinate and collaboration with operations on crewing and aircraft availability.
- Manage customer and enquiry database and general administration activities related to the sales cycle process.
- Prepare and deliver appropriate presentations on our solutions capability to existing and prospective customers.
- Gather and maintain market activity and competitor analysis awareness via networking, researching and analysing the markets/sectors.
- Develop and maintain knowledge and expertise of the company’s products and services.
- Representing the company in a professional manner at various business events, conferences etc, as required from time to time.
- Delivery of a strong credible pipeline of opportunities.
- Produce statistics, reports, trends etc in relation to customers and prospects.
- Perform general administrative tasks, such as maintaining accurate customer records and processing transactions.
Essential Requirements:
- Proven experience in a similar sales, customer service, account management, or aviation support role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong customer service skills and a commitment to delivering a high-quality client experience.
- A proactive and positive attitude with a willingness to learn and develop new skills.
- Strong organisational and time management skills, with the ability to manage multiple tasks effectively.
- Attention to detail and a commitment to accuracy when handling bookings, enquiries, and documentation.
- Problem-solving skills and the ability to remain calm under pressure.
- Confidence in working both independently and as part of a collaborative team.
- Good commercial awareness and the ability to identify opportunities to support business growth.
- Adaptability and flexibility in response to changing customer and operational requirements.
- Professionalism, reliability, and a strong work ethic.
- Full UK Driving licence
- Right to work in the UK
- Previous experience within the aviation sector would be advantageous; however, it is not essential, as full on-the-job training will be provided.
Benefits:
- 30 Days Annual Leave
- Company pension
- Cycle to work scheme
- Life Insurance
- Health & Wellbeing Programme
- Long Service Recognition
- Free on-site parking
How to Apply:
If you believe you are suited to this role, can demonstrate you meet the key requirements and would like to apply, please submit a cover letter and CV, to human.resources@pdghelicopters.com.
Closing Date:
Applications must be submitted no later than 9.00am on Friday, 9th October.
