Privacy Policy

This policy provides an overview of how we manage and protect the personal data we receive or obtain about you. The data we collect about you and how we use it will depend on your relationship with us.

Who are we 

PLM Dollar Group Limited trading as PDG Helicopters, PDG Aviation Services and Irish Helicopters (‘PDG’) is a private limited company registered in Scotland with registered office at The Heliport, Dalcross, Inverness, IV2 7XB and company number SC157532. The company provides a range of aviation and other ancillary services, business to business and to the general public.

Our website

These terms and conditions govern your use of this website. By using this website, you accept the terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions you must not use this website.

As a user of our website you are obliged to comply with the laws of the United Kingdom.

Any activities that aim to make our website inoperative, impair or complicate the use of our website, are prohibited and will be prosecuted under criminal and civil law. In addition, any attempt at faking to be our website or misusing our website in any other way are prohibited and will be prosecuted under criminal and civil law.

Privacy of your data

The collection, processing and use of your personal data when you visit our website and use the services offered are explained here.

Users' rights

You have the right to request information from us at any time regarding the data stored about you, as well as the origin, recipients or categories of recipients to whom this data is passed on and the purpose of the storage.

In addition, you have the right to correct any incorrect data and to request us to block or delete data which is no longer relevant or legal to keep.

If you have given consent to the use of data, you have the right to revoke your consent at any time.

Without your consent PDG will not share your personal information with any third parties, except in cases where we are required by law to do so.

For information and data requests, or objections to data storage, please send an email to datacontroller@pdgaviation.com. We strictly prohibit the use of that address by any third party for the purpose of providing us with any kind of advertising or promotion which we have not explicitly requested. We explicitly reserve our right to take legal action in the event of sending us such advertising / promotion without request.

Storage of access data

Every time you visit our website access data is stored in a log file on the host server of our website provider.

If you are simply visiting our website for viewing the public information we will not collect any personal data, with the exception of the data transmitted by your browser in order to enable you to visit the website. e.g. if you do not register or otherwise provide us with information the data we collect are:

- IP Address - Date and time of access - Page requested - HTTP status code - Amount of data transferred - The website from which you accessed this website - Which browser, its version and language settings - Operating system

The access data is collected solely for technical reasons. The data is used exclusively for maintenance and statistical purposes and without any personal reference.

Use of features of our website

When contacting us by email or using the email contact form, we will store your email address. If you include your name and telephone number, we will store that information as well in order to be able to answer your questions.

Usage of Social Media Plug ins

We do not use social media plug ins.

'YouTube' videos

'YouTube' is a subsidiary of Google. This website offers embedded 'YouTube' videos. When you play such a video a connection to a server of 'YouTube' will be established and the corresponding content displayed in your browser. 

If you have a 'YouTube' account and are simultaneously logged in to that, this information will also be registered in your 'YouTube' account.

YouTube LLC 901 Cherry Avenue San Bruno, CA 94043 USA Fax: +1 650 253 0001

Transmission of data in the Internet

Although every effort is made to protect data transmission, we point out that data transmission on the Internet can suffer security breaches. A complete protection of the data is not possible and cannot be guaranteed.

Customers and related parties

If you are an existing customer of PDG, are an officer or employee of one of our customers this policy sets out what data about you we collect and what we do with that data.

What data do we collect about you?

We use your data for various purposes connected with the services that we provide to you or your employer. We generally collect data from you directly but we may also collect data from third parties such as:

  • Other advisers, intermediaries and brokers (such as aviation and golf brokers, land agents)
  • Company information databases
  • Your family or estate office
  • Publicly available sources, such as Companies House
  • Other services providers that provide services to you
  • Other third parties

What data we collect and for what purpose will depend on the type of service we seek to provide and deliver. Data we collect may include:

  • Basic contact information (such as name, address, email address, phone number)
  • Identity information including where applicable proof of age
  • Financial information
  • Photographic imagery (digital still and video)
  • Sensitive data
  • Information relating to your use of our website (see above)

For what purposes do we use data about you and on what legal basis?

We will use data about you for the following purposes:

  • To provide services to you in relation to the performance of a contract to which you may be a party
  • To create and manage records of your involvement with us and to communicate with you
  • To contact you with respect to the services that we provide
  • Sending you marketing information (but only to the extent that you have consented)
  • For crime prevention, detection and public safety
  • To comply with legal and or regulatory obligations

Where none of the above applies we will ask for your consent to process data.

Who do we share your data with and for what purposes?

We may share data about you with:

  • Our insurers in the event of specific insurance coverage or a potential insurance claim
  • Third parties who provide us with products or services
  • Other third parties where required or permitted by law

How do we protect data about you?

We implement appropriate technical and organisational measures to protect personal data that we hold from unauthorised disclosure, use, alteration or destruction. Where appropriate, we use encryption and other technologies that can assist in securing the data you provide. We also require our service providers to comply with strict data privacy requirements.

How long will data about you be kept?

We store data in accordance with legal, regulatory, financial and best practice business requirements. Once our contract with you ends, we will securely delete / destroy your data in line with our data retention policies.

What rights and options do you have?

You may have the following rights in respect of data about you that we hold:

  • Request us to give you access to it
  • Request us to rectify, update, or erase it
  • Request us to restrict our using it, in certain circumstances
  • Object to our using it, in certain circumstances
  • Withdraw your consent to our using it
  • Opt out from our using it for direct marketing
  • Lodge a complaint with the supervisory authority in your country

You are able to exercise these rights by contacting us using the details set out below in the ‘Who should you contact with questions’ section.

Recruitment

What data do we collect about you?

We collect a range of information about an individual. This may include:

  • Name, address and contact details, including email address and telephone number
  • Details of qualifications, skills, experience and employment history
  • Information about an individual’s current level of remuneration, including benefits received
  • Whether or not an individual has a disability for which the company needs to make reasonable adjustments during the recruitment process
  • Information about an individual’s entitlement to work in the UK
  • Equal opportunities monitoring information, including information about gender, ethnicity, age, marital status and nationality

We collect this information in a variety of ways. Data might be contained in application forms, CVs or resumes, obtained from passport or other identity documents, or gathered through interviews or other forms of assessment processes. This information is collected in hard copy or electronically.

We may also collect personal data about individuals from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. We will seek information from third parties only once a job offer has been made and will inform the individual that PDG is doing so.

Data can be stored in a range of different places, such as an initial application record and on other IT systems including email.

For what purposes do we use data about you and on what legal basis?

In some cases, we need to process data to ensure that the company is complying with its legal obligations. For example, we are required to check a successful applicant's eligibility to work in the UK before employment starts.

PDG has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the company to manage the recruitment process, assess and establish a candidate's suitability for employment and decide who to offer a job to.

We process health information if we need to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out our obligations and exercise a candidate’s specific rights in relation to equality legislation.

Where we process other special categories of data, such as ethnicity, this is done for the purposes of equal opportunities monitoring with the explicit consent of job applicants. This consent can be withdrawn at any time.

For some roles, we are obliged to seek information about criminal convictions and offences. Where we seek this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

We will not use an individual’s personal data for any purpose other than the recruitment exercise for which an individual has applied.

Who do we share your data with and for what purposes?

Personal data will be shared internally for the purposes of the recruitment exercise. This includes members of the HR department, managers and other staff appropriately trained and involved in the recruitment process.

We will not share personal data with third parties, unless an individual’s application for employment is successful and we make a formal offer of employment. We will then share an individual’s data with former employers to obtain references, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain any necessary criminal records checks.

How do we protect data about you?

We take the security and protection of personal data seriously. We have internal policies and controls in place to ensure that personal data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our trained staff and managers in the proper performance of their duties.

How long will data about you be kept?

If an individual’s application for employment is unsuccessful, we will hold personal data on file for six months after the end of the relevant recruitment process. At the end of that period, or once an individual withdraws their consent, personal data is securely deleted or destroyed.

If an individual’s application for employment is successful, personal data gathered during the recruitment process will be transferred to the individual’s personnel file and retained during employment. The periods for which personal data will be held will be provided to an individual in a formal privacy notice and data protection policy which forms part of the company’s staff handbook.

What rights and options do you have?

You may have the following rights in respect of data about you that we hold:

  • Request us to give you access to it
  • Request us to rectify, update, or erase it
  • Request us to restrict our using it, in certain circumstances
  • Object to our using it, in certain circumstances
  • Withdraw your consent to our using it

You are able to exercise these rights by contacting us using the details set out below in the ‘Who should you contact with questions’ section.

What if an individual does not provide personal data?

An individual is under no statutory or contractual obligation to provide data to us during the recruitment process. However, if they do not provide the information, we may not be able to process their application for recruitment purposes.

An individual is under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for an individual’s application if they choose not to provide such information. 

Who should you contact with questions?

If you have any questions or wish to exercise any of the rights detailed above, please contact us at datacontroller@pdgaviation.com.

You have a right to contact your local supervisory authority with any questions or concerns. If we or they cannot resolve your questions or concerns, you also have the right to seek judicial remedy before a national court.

Changes to this policy

We may update this policy and notice from time to time. We will notify you of the changes where required by law to do so.

Last modified November 2019.

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